Recall & Reactivation AI
Bring back patients who are due.
Recall & Reactivation AI brings back patients who are due, using your own recall settings.
How it works
1Due patients found
It uses the recall timing your practice set.
2Checks before contact
Check point
Patients who opted out, already booked, or were contacted recently are skipped.
3Approved message sent
Only your approved wording, on channels the patient agreed to.
4Stops on reply
Outreach stops when the patient books, replies, declines or opts out.
Example
A patient due for a cleaning booked yesterday by phone, so no reminder goes out.
What your team receives
- A list of who was contacted and why
- Who was skipped and why
- Replies that need a person
Limits and setup
Shares contact limits with every other message you send.
This page explains the workflow. It runs for your practice only after we assess, connect and test your practice systems.
Questions about Recall & Reactivation AI
Live use depends on a connection we assess and test for your practice systems.
How practice connections work- Will patients get too many messages?
- No. All reminders share one limit you set.
- What if they booked by phone yesterday?
- They're held back. Recent bookings stop reminders.
- Does this page send anything?
- No. It shows who would be eligible and a draft.
Works well with
- Scheduling AITimes that fit your rules
- Marketing & Lead AIInquiries and honest reviews
- Practice Intelligence AIClear numbers, checkable next steps
Plan Recall & Reactivation AI for your practice.
Talk to us