Opalforce — Growing Practices. Digitally.

Recall & Reactivation AI

Bring back patients who are due.

Recall & Reactivation AI brings back patients who are due, using your own recall settings.

How it works

  1. 1Due patients found

    It uses the recall timing your practice set.

  2. 2Checks before contact

    Check point

    Patients who opted out, already booked, or were contacted recently are skipped.

  3. 3Approved message sent

    Only your approved wording, on channels the patient agreed to.

  4. 4Stops on reply

    Outreach stops when the patient books, replies, declines or opts out.

Example

A patient due for a cleaning booked yesterday by phone, so no reminder goes out.

What your team receives

  • A list of who was contacted and why
  • Who was skipped and why
  • Replies that need a person

Limits and setup

Shares contact limits with every other message you send.

This page explains the workflow. It runs for your practice only after we assess, connect and test your practice systems.

Questions about Recall & Reactivation AI

Live use depends on a connection we assess and test for your practice systems.

How practice connections work
Will patients get too many messages?
No. All reminders share one limit you set.
What if they booked by phone yesterday?
They're held back. Recent bookings stop reminders.
Does this page send anything?
No. It shows who would be eligible and a draft.