Opalforce — Growing Practices. Digitally.
Process

How we work. Real work, not slide decks.

One process for everything we take off your plate: your website and Google ranking, your phones, patient insurance checks, and your OSHA and HIPAA paperwork. You'll see real progress every week.

01

Audit

We look at your website, your Google listing, your reviews, how your phone gets answered, how your team checks insurance, and your OSHA and HIPAA paperwork. Then we show you exactly where patients and deadlines are slipping away.

02

Plan

One simple plan for everything we manage: what we fix on your website, which calls and chats the AI answers first, how insurance checks move through your office, and which paperwork we bring up to date.

03

Build

We build your site, write the pages that get you found, teach your AI receptionist your hours, services and insurance, set up your insurance verification summaries, and set up your compliance calendar. You see progress every week.

04

Launch

Your site goes live, your AI receptionist starts answering calls and chats the same day, we start checking insurance for upcoming visits, and your first filings are already scheduled. Nothing lands on your desk.

05

Improve

Every month we improve your pages and ads, keep improving your AI receptionist on real calls, speed up insurance checks, and file every deadline on time. You get one short report.

All four services

How each part actually gets done.

Same team, same plan, one bill. Here's what happens in each part, in plain English.

Service 01

Get Found Online

Your website and where you show up when patients search.

  1. 1We check your current site, Google listing and reviews
  2. 2We design and write a site built to get patients to book
  3. 3We add pages for your services, insurance and doctors
  4. 4Every month we add content and improve your ranking on Google and in AI answers
Service 02

Never Miss a Patient

A voice agent for your phone and a chat agent on your site.

  1. 1We learn your hours, services, insurance and booking rules
  2. 2We train both agents on your answers, then test them with real calls
  3. 3Your number is connected, so every call is picked up, day or night
  4. 4Missed callers get a call or text back, and we keep improving the answers each month
Service 03

Insurance Verification

Patient eligibility and benefits checked before the visit.

  1. 1We learn how your team handles patient insurance today
  2. 2Patient and plan details come to us for checking
  3. 3We check available eligibility and benefits with the payer
  4. 4Your team gets one clear summary before the visit
Service 04

Paperwork Done for You

OSHA, HIPAA, infection control and radiology paperwork, done for you.

  1. 1We collect your current paperwork and renewal dates
  2. 2We build your calendar around your dates, not a generic one
  3. 3We prepare and file each item, and only ask you for what we truly need
  4. 4Your records stay saved and ready as one PDF whenever an inspector asks
Day One
Day 01

You wake up to a live site, working analytics, and a growth plan already underway.

Live on your domain
Analytics wired up
Groundwork for search laid

What you get on day one.

Every launch includes the things most agencies charge extra for. No surprise bills.

Live, professional practice website on your domain
Works perfectly on every phone patients use
Privacy-friendly forms and online booking set up
Google listing set up right
AI voice agent answering your phone
AI chat agent answering questions on your site
Insurance verification set up for upcoming visits
Your compliance calendar built on your renewal dates
Tracking for every call, form and booking
Security, backups and uptime checks
30 days of fine-tuning included after launch
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Engines
Stack

The tools we build with.

ReactTanStackStripeTwilioSendGridCloudflarePostHogVercel