Opalforce — Growing Practices. Digitally.

Front Desk AI

Answer every patient question, day or night.

Answers calls and website chats, and passes requests to the right place.

Try the demo

Answers patient questions and takes new-patient requests, any time of day.

1

Open the demo and type a question, or press Call Stella to talk.

2

Ask about hours or insurance at the sample practice.

3

Ask for a demo and finish booking yourself on our calendar.

What to look for

It only answers from approved facts, gives no medical advice, and never says it booked anything.

Talk to Stella, our AI Front Desk.

Type or call in your browser. Stella answers for a sample practice and can help you book a real 30-minute online demo on our calendar.

What it does

  • Answers from your approved practice facts only
  • Takes a short new-patient request
  • Sends clinical questions to your team
  • Says plainly when a handoff fails

How it works

  1. 1Says up front that it's an AI
  2. 2Answers with your approved hours, location, and services
  3. 3Checks your rules before doing anything private
  4. 4Captures the request or hands off to your team

Uses

  • • Approved hours, address and services
  • • Your handoff rules
  • • Emergency guidance

Produces

  • • An answer from approved facts
  • • A request ready for scheduling
  • • A handoff or a note for your team

Practice setup

  • • Approve the facts it may share
  • • Choose where handoffs go
  • • Test calls and chats before launch

Your team decides

Never diagnoses. Checks identity before discussing records.

Questions about Front Desk AI

Live use depends on a connection we assess and test for your practice systems.

How practice connections work
Does it give dental advice?
No. Clinical questions go to your team. For emergencies it gives your approved emergency guidance.
Can it say a person will call back?
Only when your system confirms a callback was set up. Otherwise it says the request was noted.
Is it on calls or chat?
Both can be set up. Calls depend on your phone setup, which we assess first.