Opalforce — Growing Practices. Digitally.
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Front Desk AI

Help patients take the next step.

Front Desk AI is available to discuss for patient questions and appointment requests. We agree on the channels, hours and actions your practice needs. Completing a booking requires a supported connection and confirmation in your practice system.

Personal-agent access and PMS integrations are assessed and tested for each practice. Explore practice connections.

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Scope your front-desk workflow
Answers approved questions through configured phone or chat channels
Captures appointment requests within your practice's rules
Completes booking only where the practice connection supports it
Scopes missed-call follow-up around consent and channel availability
Uses your approved hours, services and patient guidance
Hands unsupported or uncertain requests to your team
Workflows to discuss

From the first question to the next step.

Front Desk AI

Answers approved questions and captures requests. Real appointment actions depend on supported practice-system access and your agreed scope.

Missed-call follow-up

Agree on the channel, consent rules and timing before enabling patient follow-up for your practice.

No-show workflow

Scope follow-up using your practice's rules and current appointment information. Check the result before expanding automation.

After-hours requests

Configure the hours, questions and requests your AI can handle, with a clear handoff for anything that needs staff.

Try it right now.

Try a patient request at Willow Dental, our fictional sample practice. There is no live calendar or staff here: your choices stay in this browser session. This demo does not connect to a real PMS or create an actual dental appointment.